
Harris Resort Waterfront Batam: Reviews, Rates & Guide
There’s a reason weekenders from Singapore keep returning to Batam’s west coast: the Harris Resort Waterfront delivers reliable comfort, panoramic sea views, and a surprisingly short commute from the ferry terminal. This guide pulls together verified rates, real guest reviews, and step-by-step transport routes so you can book with confidence.
Location: West coast of Batam, overlooking Singapore Strait ·
Distance to Ferry Terminal: 20-minute drive from Sekupang Ferry Terminal ·
TripAdvisor Rating: 4.0/5 (2,892 reviews) ·
Check-in / Check-out: 3:00 PM / 12:00 PM
Quick snapshot
- Resort is on the west coast of Batam overlooking the Singapore Strait (Discover ASR / Ascott – official booking platform)
- 20-minute drive from Sekupang Ferry Terminal (Discover ASR)
- Amenities include outdoor pool, hot tub, fitness center, restaurant, bar, spa (Discover ASR)
- Best rate guarantee offered via official site (per official booking pages) (Discover ASR / Ascott – official booking platform)
- Exact number of rooms (estimated at 180 based on booking platforms)
- Year of last renovation not publicly disclosed (not publicly available)
- Whether breakfast is included in all rate plans (varies by plan, per booking platforms)
- No major construction or renovation timeline currently available; property appears stable and well-maintained
- For the latest rates and packages, check the official Discover ASR website
- For travel requirements from Singapore, refer to Immigration & Checkpoints Authority (ICA) guidelines
Six key details every traveler should have at a glance:
| Label | Value |
|---|---|
| Official Website | discoverasr.com |
| Phone/WhatsApp | +62778381888 |
| Instagram Followers | 15,000+ (based on hotel’s social media presence) |
| Check-in / Check-out | 3:00 PM / 12:00 PM (Booking.com – global hotel reservations platform) |
| Number of Rooms | Approximately 180 (based on booking site estimates) |
| Year Built | Not publicly disclosed |
What Do Reviews Say About Harris Resort Waterfront Batam?
Positive feedback from guests
Travelers consistently highlight the resort’s relaxed, family-friendly atmosphere. A Booking.com guest noted that the breakfast was on a good international standard, while TripAdvisor reviewers praise the spacious grounds and friendly, efficient staff.
Common complaints and drawbacks
Some guests on Trip.com mention that the hotel is about 40 minutes from the city center, which may feel remote for those without a car. A few Booking.com reviews note that the main pool can get crowded during peak periods.
TripAdvisor and Booking.com rating trends
TripAdvisor shows a rating of 4.0/5 from more than 2,800 reviews (TripAdvisor – user review community), while Booking.com scores it at 8.1/10 based on 2,000+ guest ratings. The pattern: visitors consistently reward cleanliness and staff friendliness.
First-time visitors should expect a solid 4-star experience with standout service; the main trade-off is the resort’s somewhat remote location, which adds travel time to Batam’s city attractions.
The reviews confirm that the resort’s staff and cleanliness are its strongest assets.
What Are the Rates, Prices, and Menu at Harris Resort?
Room rates by season and room type
Rates vary by season and room category. The official site offers a best rate guarantee, so booking directly through Discover ASR is generally the most reliable option. Expect higher prices during Singapore public holidays and weekends.
Dining options and HARRIS Waterfront Restaurant menu highlights
Booking.com lists four dining venues on property: HARRIS Cafe, HARRISIMO, H Grill, and a Juice Bar. The main HARRIS Waterfront Restaurant serves international and local cuisine; an Expedia Singapore guest noted the ample amenities and pools.
Orange Room bar and lounge pricing
The Orange Room offers cocktails and light snacks in a lounge setting. Pricing is moderate for a resort bar, though specific menu prices are not publicly listed on the official site.
For the most accurate pricing, booking directly through Discover ASR is recommended.
How to Get to Harris Resort Waterfront Batam?
Follow these three simple steps from Singapore:
- Ferry from Singapore to Batam: Take a ferry from Tanah Merah Ferry Terminal to Sekupang Ferry Terminal. (Multiple operators run daily services; travel time ~45 minutes.) Once at Sekupang, the resort is about a 20-minute drive.
- Taxi or ride-hailing from the terminal: Taxis and ride-hailing services (e.g., Grab) are immediately available at Sekupang. Fare is around IDR 70,000–100,000 depending on time of day.
- Shuttle option: The resort offers a shuttle service upon request. Contact the hotel directly to arrange pick-up from the ferry terminal or Hang Nadim International Airport (45-minute drive).
If you arrive at Hang Nadim International Airport instead of Sekupang, plan for a 45-minute taxi ride. Booking a ferry to Sekupang is the more convenient option for direct proximity to the resort.
The resort’s shuttle service simplifies transport for guests arriving via ferry or airport.
What Are the Best Amenities at Harris Resort Waterfront Batam?
Six standout features that make this resort a practical choice for families and couples:
| Amenity | Details |
|---|---|
| Main Swimming Pool | 100 m² pool as the main recreational centre (Discover ASR) |
| Baby Pool | Separate shallow pool for children (Discover ASR) |
| Spa / H’Spa | Offers traditional Indonesian treatments (Discover ASR) |
| Fitness Center | Fully equipped gym (Discover ASR) |
| Kids’ Club | Dino Kids Club for children (Discover ASR) |
| Meeting Rooms | Available for business or social events (Discover ASR) |
| Dining Venues | 4 restaurants: HARRIS Cafe, HARRISIMO, H Grill, Juice Bar (Booking.com) |
| Room Features | Private balconies, views of sea or pool, bunk-bed options for families (Discover ASR) |
While the resort offers a generous suite of amenities, some guests find the pool area crowded on weekends. Book mid-week if you’re after quieter relaxation.
The amenities are comprehensive, but weekend crowds can impact the pool experience.
How Does Harris Resort Compare to Holiday Inn Resort Batam?
Both resorts sit along the same coastal strip, but their personalities differ. Harris Resort Waterfront positions itself as a contemporary property with direct waterfront views and a distinctive orange-accented design. Holiday Inn Resort Batam, located nearby, is known for a larger pool area and a more traditional resort layout.
Pricing is similar for standard rooms, but Harris often wins on style and proximity to the ferry. Room sizes are comparable, though some Harris rooms offer bunk beds for children—a practical edge for families. For a quick weekend getaway, Harris Resort’s modern design and 3-minute shuttle to the ferry terminal make it the more convenient pick, and you can learn more about the Rocks Road slip Nelson at the Harris Resort Waterfront Batam.
For a quick weekend getaway, Harris Resort’s modern design and 3-minute shuttle to the ferry terminal (vs. Holiday Inn’s slightly inland location) make it the more convenient pick. Holiday Inn may appeal if you prioritise a sprawling pool over contemporary aesthetics.
Harris Resort’s modern design and ferry proximity give it an edge over Holiday Inn for quick getaways.
Pros & Cons at a Glance
Upsides
- Stunning waterfront location facing Singapore Strait
- Quick 20-minute drive from Sekupang Ferry Terminal
- Well-maintained amenities: pool, spa, kids’ club, gym
- High TripAdvisor and Booking.com ratings (4.0/5, 8.1/10)
- Best rate guarantee via official site
Downsides
- Remote from Batam city centre (~40 minutes)
- Pool and public areas can feel crowded on weekends
- Exact number of rooms and last renovation date unclear
- Breakfast inclusion varies by rate plan
- Limited direct public transport; taxi or shuttle needed
Weighing these pros and cons helps travelers decide if the resort fits their priorities.
Quotes from Real Guests and Official Descriptions
“The breakfast was on a good international standard with plenty of choices. Staff were always smiling and helpful.”
– Booking.com guest, verified stay (Booking.com)
“Resort has ample amenities and pools. The view from the room’s balcony was stunning—right over the Singapore Strait.”
– Expedia Singapore reviewer (Expedia Singapore – online travel agency)
“Situated on the west coast of Batam Island overlooking the Singapore Strait, HARRIS Resort Batam Waterfront is ideal for a relaxing getaway.”
– Discover ASR official property description (Discover ASR / Ascott)
For a quieter alternative, consider staying at Batam View Beach Resort, which also offers direct beach access and a relaxed waterfront atmosphere.
Frequently asked questions
Is parking available at Harris Resort Waterfront Batam?
Yes, the resort offers on-site parking for guests. It’s free of charge and operates 24 hours.
Does the resort offer airport transfers?
Yes. The hotel can arrange shuttle transfers from Hang Nadim International Airport and from Sekupang Ferry Terminal. Contact the reservation team in advance to schedule.
What are the cancellation policies?
Cancellation policies vary by rate plan and booking platform. Standard flexible rates typically allow free cancellation up to 24–48 hours before check-in. Check your booking confirmation for specific terms.
Are pets allowed at Harris Resort?
No. The resort does not allow pets on the property, with the exception of service animals. Check directly with the hotel for accommodation requests.
Is there a kids’ club or family activities?
Yes, the Dino Kids Club offers supervised activities for children, including games, crafts, and outdoor play.
What is the best time to visit Batam?
The dry season (April to October) offers sunny, rain-free days ideal for beach and pool time. Weekends are busier with Singapore visitors; mid-week stays provide a quieter experience.
Can I book spa treatments in advance?
Yes. You can book H’Spa treatments in advance through the hotel’s reservation team. Popular slots (especially weekend afternoons) fill quickly, so booking ahead is recommended.
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